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Bangchak committed to improving Health Standards for Thailand



The Bangchak Petroleum Public Company Limited is a Thai energy company with core business operations in refining crude oil and associated non-oil businesses, and is the renewable energy leader in Thailand with expansion into the green energy business, embracing the company’s commitment towards sustainable business development in harmony with the environment and society, domestically and internationally.


Under the initiative to promote healthy communities, Bangchak Petroleum PCL plans to provide access to public health services and facilities to members of the refinery communities. Good health and well-being are core sustainable development goals adopted by the company and have been an integral part of the corporate and employee culture from the very onset. The project started in 2013 as a staple initiative for the community, culminating from years of working closely with community leaders to address the needs of the community. The health and eye care services are carried out in areas where access to public health services are beyond the reach of the people.

Framework and Strategy

Bangchak has two levels of CSR, namely in-process and after-process CSR. The Healthy Community Initiative is seen as a natural extension of existing in-process CSR, optimizing refinery operations to the highest safety standards with no adverse effects on the health, safety and environment of the communities. As the only urban refinery in Thailand, the safety and well-being of the community is integrated into every fabric of Bangchak’s business operations and this initiative serves as a benchmark of effective operations.

The initiative comprises of four inter related projects organized and managed by the Corporate Responsibility and Community Relations Office, and supported by the Bangchak management and employees who serve as volunteers. The initiatives can be broken down into four interrelated projects – health and medical checkups, eye checks under the Waen Kaew Model, cataract removal and the health complex. The first three projects are organized and managed by the Community Communication and Public Relations Office, and the fourth is jointly managed with the Ministry of Defense. Besides professional medical staff required in the projects, the rest are employees of the company who volunteer their time and effort to implement the projects.

Health-Medical Check-Ups: The health checks, which were introduced in 2000, provide mobile basic medical and health services, including lung examinations (X-rays), ear-eye-nose- throat (EENT) checks, dental care, medical consultations, sanitation and personal hygiene. Upon its introduction, records of lung examinations and EENTs were used as key indicators of health improvement in the community.

Eye Checks (Waen Kaew): Eye checks were introduced in 2003 to provide eye examinations and eye wear for the community.

Cataract Removal: The program was launched following the results of a survey from the Waen Kaew Project, which found several cases of cataracts in the community. Since the Waen Kaew Project did not have the facilities or funds to treat the cases, it was a natural extension of the initiative to incorporate this service into the existing programme. The project is run jointly with Banphaeo Hospital’s Eye and Cataract Excellence Center, a public organization specializing in eye and cataract care and removal.

Health Complex: The Health Complex provides literature and advice on healthy lifestyles and measures to take to prevent certain diseases.

Achievement and Impact

To monitor the general health of the community an 80 percent pass rate is taken as normal. Since the health records were formally kept with the introduction of the Healthy Communities Initiative, the results have been near perfect with over 98 percent cases recorded as normal. The programme was well received by the community, with an approval rate of 85 percent in its efforts to prevent adverse effects on the environment and community. Bangchak is committed to continue with the programme to improve the health and safety standards of the communities. The success of the programme is also reflected in real-time data showing improvements in air and water quality.

Future Direction

Bangchak has been committed to ensure the quality of life of the Thai people from its establishment over 30 years ago. This commitment is best illustrated by the continuous efforts to improve the lives of members of the communities staying around the refinery in the middle of Bangkok through various public health services. The Healthy Communities Initiative started in 2013 as a Bangchak community initiative, culminating from years of working closely with community leaders. The good health and well-being of the community, is an integral part of the Company’s business operations, and associated projects are designed to address this concern and ensure that Bangchak fulfills its commitment to community health and safety. As a CSR Role model in Thailand, Bangchak proves that this model is not only viable but also sustainable and beneficial for all parties.

Callum Connects

Trung Nguyen, Founder & Managing Director of Advertising Vietnam



Having initial success with his first start up in the ad industry, Trung Nguyen went on to start other ventures in the ad world in Vietnam. He now has the largest agency community in Vietnam.

What’s your story?
Three years ago I got my first job in the advertising industry. I worked for a local agency in town, and I fell in love with the creative industry. In June 2015, I founded Agency Life Community in Vietnam. It quickly became the most engaging community in the ad industry. The main content focuses on entertainment. After six months we had over 30,000 organic followers, now we have 120,000 followers.

Because the industry had been good to me, I decided I had to something for the industry to help the industry be better. So, I opened – a creative industry ad site which keeps advertising informative, creative and inspiring.

After more than a year in the ads industry in Vietnam, I figured the industry needed a better solution for the recruitment of good staff. Given I own the largest advertising community platform, why don’t I utilise Agency Life to help connect talent with ad agencies. So, I founded job site, AdJob.Asia in January 2017.

What excites you most about your industry?
The ad industry is a creative one with very passionate people who are always challenging themselves. The exciting part for creatives, in the morning they might be working on a baby brand and in the afternoon they are answering a beer brief. There is so much diversity. Every day is the new journey.

What’s your connection to Asia?
I am Vietnamese.

Favourite city in Asia for business and why?
Thailand. The Thais are the kings of the creative industry in SEA. Thai ads are very smart and creative.

What’s the best piece of advice you ever received?
Do what you love.

Who inspires you?
My friend, mentor and partner Mr Nghi Nguyen, founder of We started our businesses at a similar time. He doesn’t see us as a competitor but rather, he believes that we share the same passion and we are working to provide better knowledge for the ad community.
Mr Nghi also guided me a lot when I first opened the business. I am inspired by his vision to make our marketing industry better.

What have you just learnt recently that blew you away?
Our business is a startup company and as a founder I do everything from operations, business development, planning and strategy. However, this is not the good way grow our business. You have to share the workload – find a co-founder or hire a great employee to help share the workload. “If you want to go fast, go alone. If you want to go far, go together.”

If you had your time again, what would you do differently?
Quit my full time job sooner.
During the first year of running my business, I was still working as an ad manager for an agency. However I lacked focus at work due to the overload of work and it affected the company I used to work for. I strongly recommend people who have an idea to start their own business, quit their job early on and focus 100% on it from the get go!

How do you unwind?
Play with my cat.

Favourite Asian destination for relaxation? Why?
I love to travel throughout all of Asia. I enjoy new places and meeting new people.

Everyone in business should read this book:
The Carpenter: A story about the greatest success strategies of all.

Shameless plug for your business: is a site where you can quickly update yourself on the advertising news in Vietnam. We have 15,000 unique monthly readers who are professional people in the advertising and communications industries.

The Agency Life, is largest agency community in Vietnam. This is the right place for ad agencies to share their creative work.

AdJob.Asia now has more than 160 agencies in Vietnam who use our services. We are a leading recruitment service for the advertising industry in Vietnam.

How can people connect with you?
You can connect with me:
Email: [email protected]

This interview is part of the ‘Callum Connect’ series of more than 500 interviews

Callum Laing is an entrepreneur and investor based in Singapore. He has previously started, built and sold half a dozen businesses and is now a Partner at Unity-Group Private Equity and Co-Founder of The Marketing Group PLC. He is the author two best selling books ‘Progressive Partnerships’ and ‘Agglomerate’.

Connect with Callum here:
Download free copies of his books here:

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Women on Top in Tech – Minette Navarrete, Co-Founder, Vice-Chairman, and President of Kickstart Ventures



(Women on Top in Tech is a series about Women Founders, CEOs, and Leaders in technology. It aims to amplify and bring to the fore diversity in leadership in technology.)

Here is our interview with Minette Navarrete, Co-Founder, Vice-Chairman, and President of Kickstart Ventures. Kickstart is an investment firm that funds early-stage digital startups, providing capital, incubation and mentoring, and market access.  Minette has held CEO/COO positions in various industries, ranging from Philippine startups to iconic multinationals.

What makes you do what you do?
I’m keenly interested in innovation and ecosystem development, and committed to contributing to nation-building. I love that my job combines all of that, and allows me to leverage all my past experiences into a new role that creates value for founders and fund-providers alike.

How did you rise in the industry you are in?
Counter-intuitively! I don’t have a background in tech; nor do I have a long history of venture investing. My skill sets are in strategy, general management, and marketing; and my experience has largely been in innovation and business turnaround. But I have a broad range of work experience (FMCG, apparel, property, and online game publishing in a startup), and that has helped inform my views. More than anything, though, Kickstart has made this progress because of the trust of our principals, and the initiative of a wonderful team. Truly, people make the difference.

Why did you take on this role/start this startup especially since this is perhaps a stretch or challenge for you (or viewed as one since you are not the usual leadership demographics)?
All throughout my career, I’ve only taken on difficult roles. There’s little growth in a role that is easy; and the challenges are what makes a role worth doing.

Do you have a mentor that you look up to in your industries or did you look for one or how did that work?
I’ve had the benefit of a number of good mentors through my career.

How did you make a match if you and how did you end up being mentored by him/her?
First off: I have had both male and female mentors. Generally, I’ve met mentors in work situations: i.e. they started out being an immediate superior, or being on my Board of Directors. The close work association evolved as both sides found the experience productive, intellectually satisfying, and fun.

Now as a leader how do you spot, develop, keep, grow and support your talent?
Mostly through the same process: nothing compares to actually working together. That said, with more and more experience, I think people develop a sharper instinct about talent, and the potential for development. It’s also important to build the relationship over time, and to invest in actively supporting talent by both seeing things through their eyes as well as helping them find other lenses with which to view the situation they find themselves in.

Do you consciously or unconsciously support diversity and why?
Yes, we care about diversity, although the primary filter for Kickstart is always ability and performance. Many studies have shown that diverse teams are closely correlated to better results; and given the kind of work we do, it’s important that we all sharpen our ability to deal with varied types of people and situations.

What is your take on what it takes to be a great leader in your industry and as a general rule of thumb?
It’s important to be trustworthy, especially given that venture investing deals with the highest-risk asset class. Trust is earned through competence, diligence, honesty, clarity, and courage.

Advice for others?
I say this a lot: Build strong foundations. Be clear about your values, principles, and priorities. Volunteer for the toughest jobs. Do the unsexy stuff. And work with conviction, commitment, courage, and honour. None of this is particularly glamorous, and they don’t deliver instantaneous results, but the value-creation is real, authentic, and sustainable over a longer period.

If you’d like to get in touch with Minette Navarrete, please feel free to reach out to her on LinkedIn:

To learn more about Kickstart Ventures , please click here.

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