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Arthur Lam, Co-Founder of Synergy

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Arthur Lam’s business, Synergy offers B2B energy saving solutions.

What’s your story?
I am Arthur Lam, Co-Founder and Vice Chairman at Synergy (1539.HK). I was born and raised in Hong Kong until I was 13. Then, I lived in boarding schools in Melbourne and California during my high school years. After that, I attended the University of Notre Dame in Indiana and graduated with a Mechanical Engineering degree in 2008.

Upon graduation, I came back to Hong Kong and worked for a hedge fund. The financial crisis in 2008 wiped out a big part of the industry and gave me a chance to rethink and reposition myself. After the financial crisis, companies stopped spending and everyone was on cost-cutting mode. As an entrepreneur with an engineering background, I co-founded an energy management company called Synergy, offering B2B energy saving solutions. The idea is simple – clients don’t have to pay anything upfront, we do all the engineering and upfront capital investment. In return, we share part of the savings we create for the client over a period of time. We first started with energy saving lighting technologies based in Hong Kong. We are now also in the field of cooling & refrigeration, solar PV and battery storage with operation in over 10 countries. Synergy is one of the first and few energy management companies listed on the Main Board of The Hong Kong Stock Exchange.
On the side, I started a student co-living space with about 80 rooms.

What excites you most about your industry?
Sustainability, renewable energy and energy efficiency are some of the few industries that can ensure the continuity of our existence! We do not need to quantify the potential market size to justify our effort to provide a more sustainable future for the next generations. Practically every nation and business leader have pledged to work collaboratively, trying to undo the harm we have done to the planet for the past century. As a result, more energy efficient technologies and solutions are always in demand.

What’s your connection to Asia?
My great grandparents were from Chiu Chow and Shunde. I was born and raised in Hong Kong until I was 13. I spent 3 years in Melbourne during middle school before heading to US for high school and college. With Synergy, I was able to travel and work in China and most of the major cities in Asia such as Tokyo, Kuala Lumpur, Singapore, Jakarta and Bangkok. Besides Cantonese and English, I speak Mandarin and took 4 years of Japanese during high school. I’m also trying to pick up Bahasa slowly.

Favourite city in Asia for business and why?
Every city has its own merits and it is extremely interesting to learn about the intricacy of cultural diversification and different ecosystems. As a business owner, I believe in top quality service. No other city would exemplify world class service better than Hong Kong with respect to speed, quality, effectiveness and robustness of the financial and legal system.

What’s the best piece of advice you ever received?
Life is a journey – you come to this world to enjoy life, to be happier and healthier – Jack Ma

Who inspires you?
Elon Musk

What have you just learnt recently that blew you away?
I am always amazed by the rapid advancement of technologies and innovations around the world. Everyday there may be a breakthrough coming up in different areas. One thing I learnt recently is the possibility of extracting clean water from air anywhere! Previous technologies require very high energy input, high cost and certain environmental conditions such has high humidity levels to extract water from air. However, MIT and The University of California provide a new method which has the potential for use in any locations. They developed a foam-like material that draws moisture into its pores and is powered entirely by solar heat. Today there is another commercially available product which is also a self-sustaining system, using sunlight to generate electricity to drive a cycle of condensation and evaporation that can produce 2 to 5 litres of clean water per day. People now may obtain drinking water anywhere with no external energy usage and this may solve severe water shortages in some areas in the future!

If you had your time again, what would you do differently?
I would love to learn more languages and learn how to code better. These are two important skill sets which I find very useful wherever I go.

How do you unwind?
On weekdays, I try to visit the gym at least 2-3 times a week after work. A good workout definitely helps to de-stress. Occasionally, I have the luxury to play a round of golf with my father or friends after completing a major project.

Favourite Asian destination for relaxation? Why?
Sipadan, Malaysia is an amazing place for scuba diving.

Everyone in business should read this book:
Book of Changes “I Ching”. I make most of my business decisions based on the philosophy from the book.

Shameless plug for your business:
Victoria Park is one of the most famous parks in Hong Kong and it has about 3,500 trees. The amount of energy we have saved in the past 8 years is equivalent to planting 1,000 Victoria Parks worth of trees from the carbon emissions we saved.
Synergy is ranked 2017 top 100 most potential public listed companies in China by Forbes.

How can people connect with you?
Linkedin: Arthur Lam
Email: [email protected]

This interview is part of the ‘Callum Connect’ series of more than 500 interviews

Callum Laing is an entrepreneur and investor based in Singapore. He has previously started, built and sold half a dozen businesses and is now a Partner at Unity-Group Private Equity and Co-Founder of The Marketing Group PLC. He is the author two best selling books ‘Progressive Partnerships’ and ‘Agglomerate’.

Connect with Callum here:
twitter.com/laingcallum
linkedin.com/in/callumlaing
Download free copies of his books here: www.callumlaing.com

Callum Connects

Joelle Ung, Founder of Treasure Unity

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Joelle’s entrepreneurial journey has been an interesting one, leading her to the world of network marketing, enabling her to help other entrepreneurs succeed.

What’s your story?
The sense of wanting to make an impact, of needing to add value to ‘something,’ be it focused on business or peoples’ lives, has led me, through many failures, to where I am now, the food and beverage manufacturing industry. My entrepreneurial journey began as a wedding planner. Then, having tasted initial success, my desire to find meaningful business mentors brought me to the world of network marketing.
Having benefited from the teachings of my mentor, plus the time I spent growing up as the daughter of a great father, I realised that the urge to ‘pay it forward,’ by mentoring future entrepreneurs and helping my colleagues, other entrepreneurs to succeed, had become a personal mission.
The Honest Living Program, owned by my current company, Treasure Unity, is a realisation of that dream. The program opens up learning opportunities for women under duress, underprivileged women and single mothers. It provides a platform from which I am able to teach, imparting people skills and the art of presentation through the day-to-day program. It is absolutely free.

What excites you most about your industry?
To be able to keep adding values to others. On stage or off, it doesn’t matter. I enjoy every call I receive, every appointment that is set up, every individual I have met, and have yet to meet. There is only one agenda, and that is to add value to the person I am speaking to.

What’s your connection to Asia?
Having lived in Singapore and Malaysia for the past 39 years, my heart is impacting the people in Asia.

Favourite city in Asia for business and why?
Singapore, Malaysia and Indonesia. Because of the people who live there, and because there are no barriers to communication for me.

What’s the best piece of advice you ever received?
Don’t make any decision out of confusion, disappointment or anger. Decisions should always be made with a restful heart.

Who inspires you?
Walt Disney: “If you can dream it, you can do it.”
My husband is an ‘overcomer’ who had a near fatal stroke 18 years ago. He lost the ability to practice his dream career as a medical doctor, yet he chose to be a prisoner of hope rather than be a prisoner within his body, and he has never indulged in self-pity.

What have you just learnt recently that blew you away?
Lately, I have learned to be still when an opponent strikes at me. It works! You do not need to immediately rebut an opponent. He, or she, will most probably be waiting for a reaction. When they don’t get one, when you remain still and unmoved, you become unpredictable. They do not know your next move.

If you had your time again, what would you do differently?
I would have sought advice from more wise counsellors before making major decisions, especially if finance or investments were involved.

How do you unwind?
Sometimes I like to take a short getaway or, on a daily basis, I read bible verses that I find uplifting.

Favourite Asian destination for relaxation? Why?
Penang. It is close to home and you can get a premium service at an affordable cost. Also, I can pack light, and it is easy to find anything and everything there.

Everyone in business should read this book:
Like a Virgin, by Richard Branson

Shameless plug for your business:
Become an irresistible woman with substance! We will bring out your natural leadership skills through the Honest Living Program.

How can people connect with you?
They can connect with me by email [email protected], through WhatsApp 92300071, or they can call me on my mobile.

Twitter handle?
My twitter account is inactive. @ungjoelle @treasureunity

This interview is part of the ‘Callum Connect’ series of more than 500 interviews

Callum Laing is an entrepreneur and investor based in Singapore. He has previously started, built and sold half a dozen businesses and is now a Partner at Unity-Group Private Equity and Co-Founder of The Marketing Group PLC. He is the author two best selling books ‘Progressive Partnerships’ and ‘Agglomerate’.

Connect with Callum here:
twitter.com/laingcallum
linkedin.com/in/callumlaing
Download free copies of his books here: www.callumlaing.com

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Callum Connects

Ee Ling, Co-founder & CEO of Smarter Me

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Ee Ling, co-founder and CEO of Smarter Me, took a leap of faith to pursue the startup route. She is using her life learnings to better prepare the next generation for the technology-charged future.

What’s your story?
I’m Ee Ling, co-founder and CEO of Smarter Me, an edtech company. Before this, I was an Investment Banker for almost a decade, clocking 100-hour work weeks working on transactions in South East Asia. I loved every bit of it – the intensity, challenges and endless learning.
When I became a VP, I started covering the technology, consumer and retail industries – and it struck me – how much technology could improve daily lives and solve real-life problems which we have always taken as the status quo. Specifically, I was more and more convinced of the vast potential of using technology to solve real-life parenting challenges.
So in 2016, I took a leap of faith and quit investment banking to pursue the startup route!

What excites you most about your industry?
For decades and centuries, education has remained largely unchanged. The subjects taught in our parents’ generation are the same as those being taught today to our children. Yes, some schools are adopting more technology – apps and hardware – than others, and Singapore was recently ranked as being at the forefront of preparing kids for jobs of the future. But there’s still a lot to evolve and change.
The majority of children still do not have the opportunity to learn coding, robotics, entrepreneurship and digital art – key “hard skills” for the fourth industrial revolution. Beyond that, what I’m super passionate about is helping kids understand their purpose and goal in life, to discover themselves. I’m so excited about the changes that can take place in education, it’s just dependent on how open we are to driving and embracing such changes.

What’s your connection to Asia?
Asia is home. I was born and bred in Malaysia, and moved to Singapore almost 7 years ago.

 

Favourite city in Asia for business and why?
Singapore, without a doubt. The Government’s support for innovation and startups is immense, coupled with a strong infrastructure that makes almost everything possible. But if any opportunity presents itself, I would also try setting up a business in Hong Kong. It’s another melting pot of cultures and simply bustling with action.

What’s the best piece of advice you ever received?
Run your own race. Most of us grew up working towards a future that was defined by our parents (who wanted only the best for us) and shaped by society around us – but what happens then is that we do it not for ourselves, but for the recognition and validation from others.
Now I ask myself, what race am I running? I should re-define what success means to
me, and let that be the guiding principle to all my actions. It doesn’t matter what naysayers say, as long as I hold true to myself.

Who inspires you?
It may sound like a cliché, but this goes to my husband and my kids. His ‘everything is possible’ mindset has pushed me to explore business directions and my own personal development far beyond my comfort zone. Before we started this entrepreneurship journey together, I had serious doubts about the success of working with one’s spouse. We were such opposites. But I’ve come to realise that he compliments me professionally, and challenges me to be the better version of myself.
My kids also inspire me. Parenting is tough! In order to be able to guide them, I find myself needing to grow more and develop myself further and that has motivated me to keep learning.

What have you just learnt recently that blew you away?
I’ve recently discovered Mindvalley. There are so many teachings by global thought leaders there that have blown me away. I am inspired by these life educators including Vishen Lakhiani, Robin Sharma, Jon Butcher and so many more. They are able to inspire individuals and enact changes in mindsets and lifestyle, and to make individuals more in tune with themselves. These are the true changemakers and they have inspired me to embark on the journey of inspiring young children.

If you had your time again, what would you do differently?
Nothing. I believe everything happens for a reason at the right time, and I value the experience and knowledge that I have gained through my banking days.
If there’s just one thing, it would be that I would have taken up more personal mastery courses and kept growing myself. I was too busy being busy back then.

How do you unwind?
This one’s easy. I love reading a book in bed as my pre-bedtime routine.

Favourite Asian destination for relaxation? Why?
I would have to say Japan and Bali. To me, a good holiday is defined by the food I had – so Japan wins hands down in that aspect. But Bali is the epitome of relaxation, whether you choose to be hanging out on a cliff, by the beach, or in a paddy field, and coupled with the wide variety of quality food options – ranging from local Balinese food to hipster cafes. Bali also holds a special place in my heart as it’s where I got married!

Everyone in business should read this book:
I know quite a few have said this, but I have to go with ‘Start With Why’ by Simon Sinek. I think it’s vital to not just understand your ‘ikigai’, your “Why do I get up in the morning,” on a personal level, but also learning how to apply it to your business and communicate it to your employees and customers. It’s quite the game changer. (I’m still reading his new one – Leaders Eat Last). I also like Contagious: Why Things Catch On by Jonah Berger, which sheds light on what makes things go viral.

Shameless plug for your business:
Smarter Me was formed to inspire children to discover, grow and live their passion.
We believe that education for children can be more relevant and realistic, to better prepare them for the technology – charged future. We believe that education can be more meaningful when children understand who they are, what their purpose in life is, and why they learn what they learn. We believe in making quality education accessible to all children.
We believe that the children of today are not yet sufficiently exposed to the skillset which they need for the future, and so this year, we will be releasing a series of curated and holistic classes which not only equip children with key skills in coding, robotics and entrepreneurship, but more importantly, with core 21st century skills which will hopefully better prepare them for the future. Do check out our site if you are a parent!

How can people connect with you?
LinkedIn: https://www.linkedin.com/in/ee-ling-lim-36ab3a29/
Email: [email protected]

This interview is part of the ‘Callum Connect’ series of more than 500 interviews

Callum Laing is an entrepreneur and investor based in Singapore. He has previously started, built and sold half a dozen businesses and is now a Partner at Unity-Group Private Equity and Co-Founder of The Marketing Group PLC. He is the author two best selling books ‘Progressive Partnerships’ and ‘Agglomerate’.

Connect with Callum here:
twitter.com/laingcallum
linkedin.com/in/callumlaing
Download free copies of his books here: www.callumlaing.com

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