Connect with us

Interviews

Dato Sri’ Dr. Eric Yap, CEO of Technology Revolution On-Net (TRON)

Published

on

This dynamic CEO of Technology Revolution On-Net Sdn Bhd (Tron) is undeterred by competition amongst giants in the technology arena. In fact he relishes the challenge and sees it as an opportunity to engage in technology- related businesses. His mind does not cease to amaze those who work closely with him.

Born and raised in Kuantan, to parents from Fujian, China, even at a very young age, Dato’ Sri Dr Eric Yap’s thirst and passion for lifelong learning helped set him on a path as a serial entrepreneur which led him to various industries, including insurance, property, construction, travel, security and telecommunications. He attributed the success to his mother who had set high expectations for him from his early days. After passing all his exams in the country, he continued his higher education in the United Kingdom.

In June 2014 he was bestowed an Honorary Doctor of Philosophy Degree in Business Administration by an American University for outstanding achievement in his business career and contributions to society.

In 2012 he was conferred the title DIMP (which carried the title Dato) and in 2013, the SSAP (which carried the title Dato’ Sri) both by His Royal Highness the Sultan of Pahang. It was in October 2015 that he was awarded the First Diamond Entrepreneurship by the Sultan of Pahang on the occasion of His Royal Highness’ 85th birthday.

On 10 March 2016, Tron was awarded the SME’s Corporate Award Best Brand in ICT by the Brand Laureate SME’s Best Brands Award 2015-2016 and Dato’ Sri Dr Eric Yap was awarded the SME’s Brand Leadership Award. He attributed his leadership style to the many articles he read from books and management articles, singling out Jack Ma as the person he most admire and who inspired him most.

Dato’ Sri Dr Eric Yap started his career at MAA Bhd as a life insurance agent and quickly rose to up the ranks to Agency Supervisor and subsequently Agency Manager. That earned him the much coveted Million Dollar Round Table membership where only the industry’s top 1% is recognized. From Insurance he went on to Property Trading and established two companies dealing in investment and property holdings in Malaysia and Hong Kong. It was inevitable for him to diversify his business to furniture and home furnishing as well as an interior design firm having managed property trading since he was in the property line. Later he went on to set up a travel and tour agency, a security company and recently Tron.

“I don’t believe in doing things halfway as it is a waste of my time, money and efforts. I always push harder telling myself that I’m nearer to my goals and success is just within my grasp.” Holding on to this principle, he transformed Tron into a lean and mean team with just 46 people when he took over the company. The revamp, including successful partnerships with different partners, set Tron on the right path and it is looking good today.

Rather than jumping into the price war game, Dato’ Sri Dr Eric Yap believes in leading with innovations and providing more value added rewards to Tron subscribers. Tron is the first Telco to offer unconditional 365 days validity without extra charges to subscribers so long as they reload on a monthly basis. Besides that, Tron subscribers will also receive Tron Points for every purchase and these points can be used to redeem reload coupons and other offers from Tron and partners. Hence Tron’s tagline ‘It’s Good to Share’ is to consistently provide economical and value added services such as incentives and promotional plans to Tron subscribers. Tron was also the first in the country to launch a 4G Global SIM that allows ultra-fast browsing and downloading. Tron is constantly looking into introducing new products to the public. “We are also expanding our network to South East Asian countries like Thailand (already started operations), Indonesia and the Philippines.”

Dato’ Sri Dr Eric Yap’s stand on ‘leadership by example’ proves he is a leader to be reckoned with when he made the first RM500,000 sales for Tron after he took over the reins. In his books, nothing is impossible “if you set your mind on it.” He had to make some pretty tough decisions and set goals and objectives for all his employees to accomplish. He even had to sacrifice his own personal time and learn as much as possible about the MVNO industry which was totally new to him then. A firm believer in providing opportunities to all his employees to grow and shine, he looks to loyalty, dedication and teamwork. His tenacity paid off when the route he took was not the usual MVNO way and that made some of the competitors sit up and take notice. In fact he even promoted his personal assistant to the position of Assistant Vice President of the company.

Corporate Social Responsibility is a term that is dear to Dato’ Sri Dr Eric Yap and he has a soft spot for the less fortunate, especially orphans and the elderly. He takes pride in being able to give back to society and what better way than to engage the entire company on CSR activities where 10% of the proceeds from sales of reloads will be contributed to selected charitable organizations on a monthly basis. Tron is the first in this region to embark on such a CSR initiative. The first project kicked off in January this year with festive gathering for the less fortunate both young and old.

Crime prevention is another topic close to his heart. He wants to educate the young and old alike on crime prevention and security. As part of this initiative, Tron has sponsored CCTVs to Sekolah Kebangsaan Batu Lima in Kepala Batas Penang in the beginning of 2016 and sponsored festive dinners for ‘warga emas” and orphans. Tron also launched and introduced a GPS tracking device that will enable parents or guardians to keep an eye on their children and the elderly. The device allows parents or guardians to check their children’s whereabouts and whether they are in a safe surrounding. For the elderly, the device allows SOS calls during emergencies.

On a personal note, Dato’ Sri Dr Eric Yap believes that everyone has to shape his or her own destiny. “When writing the story of your life, don’t let anyone else hold the pen” and “that means you are in control of your own life and the directions you take.”

Callum Connects

Jonathan Oh, CEO & Co-founder of Supplycart

Published

on

Jonathan Oh’s enquiring mind and love for learning has led him on an entrepreneurial journey, with him starting Supplycart which helps businesses manage their offices better.

What’s your story?
I am a person that just can’t sit still. I was always intrigued by how the world spins and how people connect. Spending a lot of time outdoors, I had an affinity with exploring new paths, thus leading me to become a serial entrepreneur with experience in creating, operating and building new companies. I am a firm believer there is so much to learn in the world and I love talking to people about ideas, what they are passionate about and what drives them.
Starting off my career in the medical industry, I realised I had a flare to create something that mattered, something that impacted other people’s lives. After exiting my first company in 2014, I continued my journey with two other ventures with a purpose to look towards impacting businesses in the region together with like minded individuals, and here I am.

What excites you most about your industry?
Being able to part of the SME tech industry and seeing how technology is moving SMEs to go digital to improve workflows and efficiencies is an exciting space to be in. Users are consumers. More and more, they are familiarising themselves with using technology in their everyday lives. We foresee the SME space to be the next area where adopting new technology would become vital for any organisation to remain relevant. As I have dabbled in this industry for close to nine years now, I am really looking forward to working with more people in the business community to make a change.

What’s your connection to Asia?
Born in Malaysia, I had the opportunity to go abroad and I realised there was so much to do back home. Spending time in Melbourne, Australia for a couple of years and recently Silicon Valley, it has provided me with experiences and insights into the difference a multicultural community can make. It also made me aware that Asia is still a very culture driven economy, as each country has its unique differences. I believe that the time is right to be in Asia now. We are a growing economy and a lot of exciting stuff is happening in this region.

Favourite city in Asia for business and why?
Malaysia. I believe Malaysia is still a very attractive destination for business as it’s close to other neighbouring countries within the region and travelling between the countries is easy. There is also proper infrastructure in place, an affordable cost of living and a sizeable pool of talent. The government also has numerous initiatives for technology companies to apply for MSC status that permits companies to hire foreign companies without restrictions. Malaysia is the perfect launchpad to start growing businesses regionally. From a culture perspective, we are multicultural, which promotes diversity in business and language is never a barrier here.

What’s the best piece of advice you ever received?
“The difference between a businessman and an entrepreneur; one does a markup and the other creates value.”

Who inspires you?
I would say the people around me inspire me. I wouldn’t narrow it down to a particular person but lump it up with family, workmates, entrepreneurs and friends. From my eyes, everyone has a certain drive, a certain glow and strengths that sometimes they do not see, and that inspires me. I believe the journey to success is never alone, it’s with people.

What have you just learnt recently that blew you away?
Something recently that blew me away, made me realise, visually about how much time I have left. I was reading and stumbled upon the writer doing this. This might sound morbid but I drew a horizontal line and started plotting the year I was born all the way up to when I think I might go. It showed me that I have spent 25% of my life growing up, I am going to spend another 55% of my life working and the final 20%, maybe retirement. It got me remembering all the milestones I have achieved and to be thankful for and above all, how I want to spend the 55% of my life doing what matters the most.

If you had your time again, what would you do differently?
I believe that I am exactly where I need to be because of the experiences I have had before. Thank god for the journey so far. It has been filled with ups and downs, new experiences and people along the way these have moulded me. I guess a small thing, if I had my time again, would be to pick up playing a musical instrument which I think still possible now. You are never too old to learn anything.

How do you unwind?
Unwinding for me would be spending time with my family and my two little boys. The little ones are such a bundle of joy. Reminding myself to have balance in terms of not missing the early years with them. Other than that, having coffee with other entrepreneurs, sharing ideas and learning from them is also another way I unwind.

Favourite Asian destination for relaxation? Why?
A term I would use would be “cuti cuti Malaysia.” This means heading to a local destination for some R&R to save on the cost of going on overseas to travel. Top of my the list would be heading to a farm or the jungle with clear river waters and a waterfall all to myself. Staying the night, out in the open under the stars, with a campfire and heading back to nature. The other option would be taking a boat to one of the furthest islands in Malaysia, just before the border of Indonesia, to get away from civilization.

Everyone in business should read this book:
I would actually recommend two books that everyone in business in the early years should read. ‘Founder’s Dilemma’ and ‘Start with Why.’ After being in a couple of businesses and many mistakes later, I came to realise the importance of starting it right. Both these books address the whole mind-set on what founders need to have from selecting who is it we start a business with to why are we starting the business. The business foundation is built from the founders and moving forward everything is built from there. Sometimes we are so into the business that we forget we need to be on the business as well. I would have definitely avoided a couple of bumps if I came across these much earlier on.

Shameless plug for your business:
Manage your office better, that’s our motto. We are always on the lookout to work with organisations, suppliers and partners in this field for partnerships and collaborations.
Supplycart is a B2B procurement platform addressing a need for a change in the way companies manage their office supplies, products and services. We enable suppliers and companies to adopt digital technology when selling and procuring for their business, resulting in a more efficient and productive workforce.
Supplycart provides an easy to use, convenient platform that streamlines the whole procurement process by allowing users to quickly order and reorder, receive instant quotations, obtain quick approvals from necessary approvers and fulfilment items are coordinated/planned to ensure a timely a speedy delivery.
Businesses can now focus on the more important matters in growing and sustaining their business while leaving managing the office to Supplycart. Our vision is to be the number 1 office platform for businesses across South East Asia. “Your office will never be the same again.”

How can people connect with you?
https://www.linkedin.com/in/ohjonathan/
e : [email protected]
w : www.supplycart.my

This interview is part of the ‘Callum Connect’ series of more than 500 interviews

Callum Laing is an entrepreneur and investor based in Singapore. He has previously started, built and sold half a dozen businesses and is now a Partner at Unity-Group Private Equity and Co-Founder of The Marketing Group PLC. He is the author two best selling books ‘Progressive Partnerships’ and ‘Agglomerate’.

Connect with Callum here:
twitter.com/laingcallum
linkedin.com/in/callumlaing
Download free copies of his books here: www.callumlaing.com

Continue Reading

Callum Connects

Trung Nguyen, Founder & Managing Director of Advertising Vietnam

Published

on

Having initial success with his first start up in the ad industry, Trung Nguyen went on to start other ventures in the ad world in Vietnam. He now has the largest agency community in Vietnam.

What’s your story?
Three years ago I got my first job in the advertising industry. I worked for a local agency in town, and I fell in love with the creative industry. In June 2015, I founded Agency Life Community in Vietnam. It quickly became the most engaging community in the ad industry. The main content focuses on entertainment. After six months we had over 30,000 organic followers, now we have 120,000 followers.

Because the industry had been good to me, I decided I had to something for the industry to help the industry be better. So, I opened http://AdvertisingVietnam.com – a creative industry ad site which keeps advertising informative, creative and inspiring.

After more than a year in the ads industry in Vietnam, I figured the industry needed a better solution for the recruitment of good staff. Given I own the largest advertising community platform, why don’t I utilise Agency Life to help connect talent with ad agencies. So, I founded job site, AdJob.Asia in January 2017.

What excites you most about your industry?
The ad industry is a creative one with very passionate people who are always challenging themselves. The exciting part for creatives, in the morning they might be working on a baby brand and in the afternoon they are answering a beer brief. There is so much diversity. Every day is the new journey.

What’s your connection to Asia?
I am Vietnamese.

Favourite city in Asia for business and why?
Thailand. The Thais are the kings of the creative industry in SEA. Thai ads are very smart and creative.

What’s the best piece of advice you ever received?
Do what you love.

Who inspires you?
My friend, mentor and partner Mr Nghi Nguyen, founder of BrandsVietnam.com. We started our businesses at a similar time. He doesn’t see us as a competitor but rather, he believes that we share the same passion and we are working to provide better knowledge for the ad community.
Mr Nghi also guided me a lot when I first opened the business. I am inspired by his vision to make our marketing industry better.

What have you just learnt recently that blew you away?
Our business is a startup company and as a founder I do everything from operations, business development, planning and strategy. However, this is not the good way grow our business. You have to share the workload – find a co-founder or hire a great employee to help share the workload. “If you want to go fast, go alone. If you want to go far, go together.”

If you had your time again, what would you do differently?
Quit my full time job sooner.
During the first year of running my business, I was still working as an ad manager for an agency. However I lacked focus at work due to the overload of work and it affected the company I used to work for. I strongly recommend people who have an idea to start their own business, quit their job early on and focus 100% on it from the get go!

How do you unwind?
Play with my cat.

Favourite Asian destination for relaxation? Why?
I love to travel throughout all of Asia. I enjoy new places and meeting new people.

Everyone in business should read this book:
The Carpenter: A story about the greatest success strategies of all.

Shameless plug for your business:
AdvertisingVietnam.com is a site where you can quickly update yourself on the advertising news in Vietnam. We have 15,000 unique monthly readers who are professional people in the advertising and communications industries.

The Agency Life, https://www.facebook.com/agencylife is largest agency community in Vietnam. This is the right place for ad agencies to share their creative work.

AdJob.Asia now has more than 160 agencies in Vietnam who use our services. We are a leading recruitment service for the advertising industry in Vietnam.

How can people connect with you?
You can connect with me:
Facebook: https://www.facebook.com/trungnx26
Email: [email protected]
LinkedIn: https://www.linkedin.com/in/trungnx26/

This interview is part of the ‘Callum Connect’ series of more than 500 interviews

Callum Laing is an entrepreneur and investor based in Singapore. He has previously started, built and sold half a dozen businesses and is now a Partner at Unity-Group Private Equity and Co-Founder of The Marketing Group PLC. He is the author two best selling books ‘Progressive Partnerships’ and ‘Agglomerate’.

Connect with Callum here:
twitter.com/laingcallum
linkedin.com/in/callumlaing
Download free copies of his books here: www.callumlaing.com

Continue Reading

Trending