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Reaching the next billion – Insights into the Agriculture sector in India

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Krishna Mishra, founder of eKutir, shares his insights into the agriculture sector in India with the Asian Entrepreneur. Krishna is a social entrepreneur running a for profit social business, eKutir, to work for the progress of small and marginal farmers and improve their socio-economic state.

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More than 54 per cent of Indian workforce as per 2011 census is engaged in agriculture. And, it for the last 20 years has been trying to get 4% rate of growth in agriculture and has failed. The rate of agriculture growth since the reforms began has hovered around 3.2-3.3 per cent. The agriculture industry in India is totally fragmented and the supply chain is marred by inefficiency. The alienated environment creates a high risk for farmers and as a result there is no trust in the market, no convergence of service providers at the farmer point, and no collaboration amongst the service providers at the first-mile.

The risks agriculture entrepreneurs are confronted with today; involve the ethical attitude of big companies who are supplying products to the BoP and logistics issues at the last-mile.

Approximately 78 percent of India’s farmers are small and marginal (farmers who own less than five acres of land). A farming cycle is such that a small and marginal farmer, with an income of about $1 a day, is required to undertake various activities apart from laboring on the field including best growth practices to manage the land, access to credit and market information, organize transport, and identify buyers for the produce.

Although there are enterprises, including government agencies, private companies and charitable organizations, which provide farmers with such products and services, a farmer is often not equipped with information to choose the product best suited for him/her or the manner of its application. Even if farmers are equipped with this information, different vendors provide products and services. Consequently, to acquire the potential help, farmer would have to go to each in turn, incurring expenses at each step, to procure what is needed. Because they are economically fragile and situated in remote areas, such farmers are in fact dependent on the ability of local people or institutions to reach out to them. Since many potential services are not easily accessible, farmers are often left with no choice but to use what they can reach locally, irrespective of quality or cost.

Limited by reach and capacity, a farmer’s inability to procure quality products and services multiplies the level of risk. For example, even if a farmer receives access to credit, he/she is adversely affected if they receive contaminated or diluted seeds or is unable to get timely access to the market for selling. Factors that reduce the income also reduce credit-worthiness for the next crop cycle. This cycle creates a systemic risk for the farmer that becomes a vicious loop for poverty.

The complex supply chain for various agricultural inputs (such as seeds and fertilizers) involving a series of actors, amplifies the risk faced by farmers. The agricultural market is controlled and managed by middlemen and cartels, and it is common for distributors and retailers to taint the products received from manufacturers before selling it to the farmers. Multiple brands and products, many of which are not genuine, flood the markets making it hard for farmers to make the right choice and identify quality products. For instance, at one point close to 2,000 brands of hybrid seeds of cotton were being sold in the state of Andhra Pradesh.

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Moreover, most small and marginal farmers are largely ignorant of guarantees provided by the manufacturers. For instance, although the law requires seed companies to provide a guarantee of 80 percent germination, the retailers make few farmers aware of this right. The role of multiple actors in the supply chain also makes it harder to allocate responsibility. As a result of this complex supply chain, on one hand, seed and fertilizer companies find it challenging to reach markets directly and on the other, farmers receive spurious and adulterated products. The existing supply chain also perpetrates and amplifies a huge information gap between the needs of the farmer and the services that are provided.

All of these factors have resulted in farming becoming an unattractive, unviable livelihood opportunity. With these critical gaps to be addressed, eKutir through an enterprise paradigm started creating favorable opportunities for the farmers, to benefit their economic livelihoods.

Would you mind walking us through the process of how eKutir first began?

I recognized the complexity in farming: the criticality of timeliness, weather conditions, and choice of inputs and interconnectedness of each factor with another. Organizing farmers’ bottom-up through a local distribution network of micro-entrepreneurs, I have introduced a sophisticated ICT platform that enables group of farmers to analyze diverse interconnected factors, make critical decisions, and manage agriculture delivery processes to effectively compete in the market.

In order to build a demand-driven system, I identify and support local micro-entrepreneurs who become the ‘go-to’ person within the village for farmers. They build a participatory framework by organizing and partnering with groups of farmers to understand their contexts and needs. Based on farmers’ needs and using cutting-edge software applications (web/mobile), the micro-entrepreneurs create a comprehensive portfolio of farmers, which maps and analyzes the risks faced by each farmer. Leveraging such technology, they assist farmers in crop, resource, and financial planning. The micro-entrepreneurs then enable the farmers to take tangible action based on recommendations and feed their demand for different products and services into a centralized technology platform. Based on aggregated demand from the farmers and again from the micro-entrepreneurs, eKutir builds appropriate partnerships with agro-stakeholders, including university experts, soil scientists, seed, pesticide and fertilizer suppliers and buyers to match the farmer needs.

To sum up; in addition to making farming an attractive profession, eKutir is building an independent supply chain platform that is driven by the demand of farmers, assures quality, and increases access to markets for multiple institutions. It also allows farmers to benefit from their collective negotiating power while still making individual choices for products and services.

What were the challenges you faced when eKutir started?

Agriculture and poverty are two complex systems that are so intertwined that a failure of one will beget failure in another. The difficulty while starting out was to identify the most common problem faced by majority of farmers or what is called the low-hanging fruit and address it well. In the agriculture cycle, there are multitudes of gaps that need to be bridged; yet the most feasible for eKutir was to work on soil testing, soil health, and nutrient recommendation, considering a large percentage (~80%) of the farmers shy away from soil testing in Odisha.

These three elements impact crop yield, farmer income, and input costs. Optimal utilization of nutrients and timely results based on soil testing positively impact the aforementioned elements, driving up the agriculture income and yield.

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Once we identified the low hanging fruit, we wanted a cost-effective way to reach out to the farmers. Leveraging technology seemed like a viable option, but the mode of technology had to be defined. Ownership of mobile phones among the farmers had increased but the efficacy of SMS based services and voice-based services were uncertain. We thought of addressing the digital literacy among the farmers, but realized that this is a time-consuming process and the cost-benefit to the farmer was realized after a long period of time. Time was one factor that we could not ignore, as it is indispensable for a farmer. We devised an agent-led model, where a digitally trained resource from the community level will be responsible to interact with the farmers and will be incentivized on the basis of transactions and services provided. When we prototyped this, it had a positive impact both at the farmer and the agent level. Instead of linking the agent to eKutir, we decided to create an independent distribution channel of micro-entrepreneurs (or agents) who would be owned by eKutir or franchised to other field partners that will use the software applications for extending agriculture services for the benefit of the farmer.

This helped eKutir address the twin gap of accessibility through the distribution network and customer relationship with the farmers, a largely overlooked area in dealing with resource poor client or communities.

Can you tell us more about the products and service eKutir offers?

eKutir piloted mrittika, a software application that recommends nutrient application on the basis of soil-testing analysis. The value proposition of this tool was to equip the farmers with the necessary knowledge about their soil, crops to be grown, and the requisite application of nutrients and fertilizers, basis of soil characteristics.

When the first phase of pilot was conducted with 300 farmers, it created excitement among the farmers on seeing the soil testing conducted in front of them at their farm. When the test results were presented, the farmers were astonished with the appropriateness of soil analysis, as majority of these farmers had faced challenges in procuring the soil testing report timely, from the soil health centers established by the Government. The approach of using mobile soil test kits at the farm increased the inquisitiveness of the farmer and helped in disseminating appropriate knowledge on testing and soil health.

Post soil testing, the results were entered in to mrittika, which on the basis of the farmer information captured provided the quantity, quality, and availability of nutrient/fertilizer on the farmland. The software tool had a detailed step-wise algorithm at the back-end with a simplistic user interface to help the micro-entrepreneur enter details and get corresponding recommendations. The software application allowed localization and customization, tailored to a particular region. When compared with the current dosage given by the farmers, it was understood that there was over-application of fertilizers, which were spurious, and were bought at unfair prices.

To test the efficacy of mrittika, a control and treatment group were created. The control group applied the same dosage wherein the treatment group applied the dosage recommended by mrittika with the nutrient procured through eKutir. The results were overwhelming for the treatment group with the best farmer showing 133% reduction in costs, 200% increased crop yield, and 250% increased income on the crop. This established farmer’s trust in eKutir and helped us organically increase our outreach without any additional marketing.

The initial reaction of the farmers helped eKutir build a sense of trust and credibility, which increased farmer’s confidence in the system, and made them understand that this is a non-exploitative way to help them become more productive.

As, we believe in designing appropriate software applications to benefit the needs of the farmers, eKutir came up with additional tools like ankur, FPMT, TIME Tool, and so on to help address the small gaps in the agriculture value chain, with a vision to create a suite of ICT-enabled tools that will help drive our mission to benefit millions of smallholder farmers.

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How would these micro-entrepreneurs compete with the big players in the industry?

We as social entrepreneurs must thrive to build a shared and collaborative eco-system rather than a competitive one, in order to benefit the farmers. There are social enterprises (for-profit and not-for-profit) that are addressing to the challenges of farmers in their unique way and have made considerable positive impact. Yet, there is a long way to go and collaboration will help in binding best methodologies and approaches together for the farmer’s benefit.

The entrepreneurs working at the BoP have the knowledge of the need, the gaps, and have designed the solution to address the need. The big players have capital and resources but need an ethical partner to reach to the BoP. Combining these two will mutually benefit both stakeholders and create an all-inclusive, market-driven approach to solving the bigger challenges and ramping up outreach and impact.

It is this competition that has created such a dysfunction in the agriculture value chain today. If we are to make advances in agriculture and farmer growth, a collaborative framework to converge at the BoP will be indispensable.

What are your personal goals and what is the future for eKutir Agriculture?

My personal goal is to mentor hundreds of social entrepreneurs to address to the problems of the BoP farmers and farming communities. The future for eKutir Agriculture is to reach out to all the resource poor farmers in India and globally with its products through a partnership model and create maximum impact for the society at large.

I believe that to find catalytic, scalable solutions to global farming challenges, agriculture should be seen from an enterprise paradigm, not a charity. eKutir’s transformative solution offers a variety of new approaches. Many other attempts to spread agricultural best-practice knowledge have run into challenges of literacy, which our model can help mitigate.

Real-time information delivery systems are important in agriculture, and technology-enabled solutions like ours can create a live platform to farmers and all other players in the eco-system. A system where information is gathered at the grassroots farmer-level will provide important data to inform policymakers and decision-makers along the value chain. Farmers need to be empowered and enabled by knowledge.

This proven system has the potential to dramatically increase the incomes, well being, and quality of life for millions of farmers around the world.

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Honesty, dedication, empathy, and a spirit of leadership will be the key values to successful entrepreneurship. eKutir strongly believes that a person should have all these traits and values in him/her for success in the BoP market. Agriculture; as it has the power of changing the profile of the poor, which will be visible to the beneficiaries. Farmers as changemakers; as they constitute the majority of the population, are the custodian of the earth, stewards of natural resources, and feed 7 billion people around the globe. 

LinkedIn: https://www.linkedin.com/company/ekutir
Facebook: https://www.facebook.com/eKutirSB
Twitter: https://twitter.com/ekutirsb
YouTube: How eKutir works
Vimeohttp://vimeo.com/71197753

Callum Connects

Benjamin Kwan, Co-Founder of TravelClef

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Making music to create a life for his family, Benjamin Kwan, started an online tuition portal and his music business grew from there.

What’s your story?
I am Benjamin and I’m the Co-Founder of TravelClef Group Pte Ltd, a travelling music school that conducts music classes in companies as well as team building with music programmes. We also run an online educational platform which matches private students to freelance music teachers. We also manufacture our own instruments. I started this company in 2011 when I was still a freshman at NUS, majoring in Mechanical Engineering.

I was born to a lower income family, my father drove a taxi and was the sole breadwinner to a family of 7. I have always dreamed of becoming rich so that I could lessen the burden placed on my father and give my family a good life.

After working really hard in my first semester at NUS, my results didn’t reflect the hard work and effort I put in. At the same time, I was left with just $42 in my bank account and it suddenly dawned on me that if I were to graduate with mediocre results, I would probably end up with a mediocre salary as well. I knew I had to do something to gain control of my future.

During that summer break, I read a book “Internet Riches” by Scott Fox and I knew that the only way I could ever start my own business with my last $42 would be to start an online business. That was how our online tuition portal started and after taking 4 days to learn Photoshop and website building on my own, I started the business.

What excites you most about your industry?
Music itself is a constant form of excitement to me as I have always been an avid lover of music. As one of the world’s first travelling music schools, we are always very eager and excited to find innovative ways to a very traditional business model of a music teaching.

What’s your connection to Asia?
I was born and raised in Singapore and I love the fact that despite our diversity in culture, there’s always a common language that we share, music.

Favourite city in Asia for business and why?
Hands down, SINGAPORE! Although we are currently in talks to expand to other regions within Asia, Singapore is the best place for business. I have had friends asking me if they should consider venturing into entrepreneurship in Singapore, my answer is always a big fat YES! There’s a low barrier of entry, and most importantly, the government is very supportive of entrepreneurship.

What’s the best piece of advice you ever received?
I have been blessed by many people and mentors who constantly give me great advice but right now, I would say the best piece of advice that I received would be from Dr Patrick Liew who said, “Work on the business, not in it.” This advice is constantly ringing in my head as I work towards scaling the business.

Who inspires you?
My dad. My dad has always been my inspiration in life, for the amount of sacrifices that he has made for the family and the love he has for us. He was the umbrella for all the storms that my family faced and we were always safe in his shelter. Although my dad passed away after a brief fight with colorectal cancer, the lessons that he imparted to me were very valuable as I build my own family and business.

What have you just learnt recently that blew you away?
You can not buy time, but you can spend money to save time! With this realisation, I was willing to allow myself to spend some money, in order to save more time. Like taking Grab/Uber to shuttle around instead of spending time travelling on public transport. While I spend more money on travelling, I save a lot more time! This doesn’t mean that I spend lavishly and extravagantly, I am still generally prudent with my money.

If you had your time again, what would you do differently?
I would have taken more time to spend with my family and especially my father. While it is important to focus our time to build our businesses, we should always try our best to allocate family time. Because as an entrepreneur, there is no such thing as “after I finish my work,” because our work is never finished. If our work finishes, the business is also finished. But our time with our family is always limited and no matter how much money and how many successes we achieve, we can never use it to trade back the time we have with our family.

How do you unwind?
I am a very simple man. I enjoy TV time with my wife and a simple dinner with my family and friends.

Favourite Asian destination for relaxation? Why?
Batam, it’s close to Singapore and there’s really nothing much to do except for massages and a relaxing resort life. If I travel to other countries for shopping or sightseeing, I am constantly thinking of business and how I can possibly expand to the country I am visiting. But while relaxing at the beach or at a massage, I tend to allow myself to drift into emptiness and just clear my mind of any thoughts.

Everyone in business should read this book:
Work The System, by Sam Carpenter. This book teaches entrepreneurs the importance of creating systems and how to leverage on systems to improve productivity and create more time.

Shameless plug for your business:
If you are looking for a team building programme that your colleagues will enjoy and your bosses will be happy with, you have to consider our programmes at TravelClef! While our programmes are guaranteed fun and engaging, it is also equipped with many team building deliverables and organizational skills.

How can people connect with you?
My email is [email protected] and I am very active on Facebook as well!
https://www.facebook.com/benjamin.christian.kwan

This interview is part of the ‘Callum Connect’ series of more than 500 interviews

Callum Laing is an entrepreneur and investor based in Singapore. He has previously started, built and sold half a dozen businesses and is now a Partner at Unity-Group Private Equity and Co-Founder of The Marketing Group PLC. He is the author two best selling books ‘Progressive Partnerships’ and ‘Agglomerate’.

Connect with Callum here:
twitter.com/laingcallum
linkedin.com/in/callumlaing
Download free copies of his books here: www.callumlaing.com

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Entrepreneurship

Before you enter a Startup or before you choose your founding team or new hires read, “Entering Startupland” by Jeff Bussgang

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Before you enter a Startup or before you choose your founding team or new hires read “Entering Startupland” by Jeff Bussgang.

Jeff knows how to spot and groom good culture, as the book session was held in Zestfinance a company he invested in and now, “The Best Workplaces for Women” and for “The Best Workplaces for Tech”, by Fortune.

These are the questions during the Book Launch.

How to know if a hire including the founder is Startup material?
Jeff says to watch for these qualities.

First, do the hires think like an owner?
Second, do the hires test the limits, to see how things can it be done better?
Are they problem solvers and are biased toward action?
Do they like managing uncertainty and being comfortable with uncertainty? And comfortable with rapid decision-making?
Are they comfortable with flexible enough to take in a series of undefined roles and task?

How do we know if we are simply too corporate to be startup?

Corporate mindsets more interested in going deep into a particular functional area? These corporate beings are more comfortable with clear and distinct lines of responsibility, control, and communication? They are more hesitant or unable to put in the extra effort because “it’s not my job”.

If you do still want to enter a startup despite the very small gains at the onset, Jeff offers a few key considerations on how to pick a right one.

He suggests you pick a city as each city has a different ecosystems stakeholders and funding sources and market strengths. You have to invest in the ecosystem and this is your due diligence. Understand it so you can find the best match when it arises.
Next, to pick a domain, research and solidify your understanding with every informational interview and discussion you begin. Then, pick a stage you are willing to enter at. They are usually 1)in the Jungle, 2) the Dirt Road or 3) the Highway. The Jungle has 1-50 staff and no clear path with distractions everywhere and very tough conditions. The Dirt Road gets clearer but is definitely bumpy and windy. Well the Highway speaks for itself, doesn’t it?

Finally Please – Pick a winner!

Ask people on the inside – the Venture Capitalists, the lawyers, the recruiters and evaluate the team quality like any venture capitalists would. Would you want to work for the team again and again? And is the startup working in a massive market? Is there a clear recurring business model?

After you have picked a winning team and product, how would you get in through the door?

You need to know that warm introductions have to be done. That’s the way to get their attention. Startups value relationships and people as they need social capital to grow. If you have little experience or seemingly irrelevant experience, go bearing a gift. Jeff shared a story of a young ambitious and bright candidate with no tech experience who went and did a thorough customer survey of the users of the startup she intended to work with. She came with point-of-view and presented her findings, and they found in her, what they needed at that stage. She became their Director of Growth. Go in with the philosophy of adding value-add you can get any job you want.

And as any true advisor would do, Jeff did not mince his words, when he reminded the audience that, “If you can’t get introduced you may not be resourceful enough to be in startup.”

Startupland is not a Traditional Career or Learning Cycles

Remember to see your career stage as a runs of 5 years, 8 or 10 – it is not a life long career. In Startup land consider each startup as a single career for you.

Douglas Merrill, founder of Zestfinance added from his hard-earned experience that retention is a challenge. Startup Leaders to keep your people, do help them with the quick learning cycles. Essentially from Jungle to Dirt road, the transition can be rapid and so each communication model that starts and exists, gets changed quickly. Every twelve months, the communication model will have no choice but to break down and you have to reinvent the communication model. Be ready as a founder and be ready as a member of the startup.

Another suggestion was to have no titles for first two years. So that everyone was hands-on and also able to move as one entity.

Effective Startupland Leaders paint a Vision of the Future yet unseen.

What I really enjoyed and resonated with as a coach and psychologist was how Douglas at the 10th hire thought very carefully what he was promising each of his new team member. He was reminded that startups die at their 10th and their 100th hires. He took some mindful down time and reflected. He then wrote a story for each person in his own team and literally wrote out what the company would look like and their individual part in it. In He writing each of the team members’ stories into his vision and giving each person this story, it was a powerful communication piece. He definitely increased the touch points and communication here is the effective startup’s leverage.

Douglas and Jeff both suggested transparency from the onset.

If you think like an owner and if you think of your founding team as problem solvers. Then getting transparent about financials with your team is probably a good idea. As a member of a startup, you should insist on knowing these things
Such skills and domain knowledge will be valuable. There is now historical evidence of people leaving startups and being a successful founder themselves because they were in the financial trenches in their initial startup. Think Paypal and Facebook Mafia.

What drives people to enter a startup?

The whole nature of work is changing. Many are ready to pay to learn. Daniel Pink’s book Drive showed how people are motivated by certain qualities like Mastery, Autonomy and Where your work fits into big picture. Startups do that naturally. There is a huge amount of passion and the quality of team today and as it grows then the quality of company changes.

The Progress principle is in place, why people love their startup jobs is not money rather are my contributions being valued? Do I see a path of progress and do I have autonomy over work and am I treated well?

Find out more about StartupLand on Amazon

And learn from Zestfinance

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